Design for Pakistan
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Training for the real fire, before it happens

A virtual reality training system built with the Punjab Emergency Service (Rescue 1122) Academy — recreating both the academy itself and a real building that burned, so instructors can run scenarios that would be impossible, unsafe or unaffordable to stage live.

PartnerRescue 1122 Academy
UsersFirefighter recruits & instructors
Built inMaya, Unity
SDGs4 · 8 · 11 · 16
StatusPrototype with the academy
The premise

The scenarios that kill firefighters are the ones you cannot rehearse.

A live burn tower teaches a great deal, but it cannot be a crowded shopping plaza with blocked exits, failed fire suppression and civilians on the upper floors. Rescue 1122 instructors described the same limit repeatedly: recruits can be drilled on procedure, but rarely on judgement under conditions that resemble the incidents they will actually be sent to. Virtual reality closes that distance at a cost the service can carry.

How we worked

Designed inside the academy, not for it

The system was specified from the instructors' own practice: how they brief, what they watch for, where recruits reliably fail, and which errors are too dangerous to let a trainee make on a real ground.

This remains our clearest example of a government partnership: a public emergency service as the client, its own trainers as the design authority, and its own site as the first thing we modelled.

01

Site visits to the fire academy

Observing drills as they are run, and recording the layout, equipment and sequence of a training day in enough detail to rebuild it.

02

Seven expert interviews

Senior firefighters and trainers on incident command, entry decisions, search patterns and the mistakes that recur in real deployments.

03

Focus group with Rescue 1122 instructors

Testing the proposed scenarios and scoring approach with the people who would run them, and cutting what did not match how they teach.

04

Build in Maya and Unity

Environments modelled in Maya and brought into Unity as a playable VR training scenario, reviewed by instructors at each iteration.

Two environments, both real

Fidelity to actual places is the point. A recruit should recognise the ground when they arrive on it.

Environment 01

The fire academy itself

The training ground rebuilt to match the real site, so the virtual system slots into an existing curriculum instead of competing with it. Recruits learn equipment and drills in a space they already know, then carry that into scenarios the tower cannot produce.

Environment 02

Hafeez Center

The Lahore electronics mall that burned in October 2020, reconstructed as a scenario environment: dense shop units, narrow circulation and the access problems that make a commercial fire different from a training burn. A known incident becomes a repeatable lesson.

What it changes

What the service gets from it

Designed to sit inside the academy's existing training week, run by its own instructors.

01

Rehearse the incidents you cannot stage

Multi-storey commercial fires, blocked exits and civilian rescue, run as often as needed without risk to trainees or cost per burn.

02

Repeatable conditions, comparable performance

Every recruit meets the same scenario, so instructors can judge decisions rather than the luck of the day's drill.

03

Learn from incidents that already happened

Real events can be reconstructed and taught from, turning after-action knowledge into training instead of institutional memory.

04

Capability the academy keeps

Environments, scenarios and instructor guidance built to be extended by the service rather than re-commissioned each time.

Why it matters

Public safety is a design problem too

Emergency services are judged on decisions made in minutes by people trained months earlier. Designing that training well — with the trainers, in their own environment, against incidents their city has actually had — is as much service design as any counter or form.

Discuss this work with us